Privacy Policy

Effective Date:

Introduction

Shrixxenuayxan, located at 1061/716 Great South Road, Penrose, Auckland 1061, New Zealand, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit shrixxenuayxan.world or purchase our premium textiles, lighting solutions, and accessories.

Information Collection

We collect information that you voluntarily provide when you:

• Place an order for textiles, lighting fixtures, or accessories
• Request a design consultation or product information
• Subscribe to our newsletter
• Contact us via phone at +64 9 622 2889 or email at askuse@shrixxenuayxan.world
• Complete surveys or provide feedback

Personal Information

The types of personal information we may collect include:

• Full name and contact details
• Email address and phone number
• Delivery and billing addresses
• Payment information processed securely through third-party payment processors
• Design preferences and interior style requirements
• Communication records and correspondence history

Use of Information

We use your information to:

• Process and fulfill orders for textiles, lighting, and accessories
• Provide personalized design consultations
• Communicate about orders, deliveries, and customer service
• Send promotional materials about new collections (with your consent)
• Improve our products, services, and website functionality
• Comply with legal obligations under New Zealand law
• Prevent fraud and ensure transaction security

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Delivery partners for order fulfillment within New Zealand
• Payment processors for secure transaction handling
• Professional service providers (accountants, legal advisors) when necessary
• Law enforcement or regulatory authorities when legally required

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for seven years in accordance with New Zealand tax and business record requirements.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Transfers

Your information is primarily stored and processed in New Zealand. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with New Zealand privacy laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the effective date at the top of this page. We encourage you to review this policy regularly.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Shrixxenuayxan
1061/716 Great South Road, Penrose, Auckland 1061, New Zealand
Phone: +64 9 622 2889
Email: askuse@shrixxenuayxan.world